User satisfaction survey results
Thank you to all of our users who took the time to respond to our annual user satisfaction survey. We are pleased to report greater than 90% satisfaction in key user experiences such as ‘timeliness of access for independent use,’ ‘communications/service provided by process engineers’ and ‘consulting expertise provided by MCN process engineers.’
We are also pleased to report a 14% increase in user hours compared to 2013, and an outstanding 103 peer reviewed publications which cited MCN in 2014. We wish to take this as an opportunity to remind all users to please utilise the full acknowledgement in any academic publications arising from the use of MCN: “This work was performed in part at the Melbourne Centre for Nanofabrication (MCN) in the Victorian Node of the Australian National Fabrication Facility (ANFF)."
We thank all users who helped to contribute to an excellent 2014 and we look forward to working with you in 2015.